Month: August 2018
UC Today – the rise of cloud communications 30th August 2018
UC Today discuss how important the cloud has become for business communications, the benefits of adoption and staying ahead of the competition. UC Today article In the past, if you wanted to upgrade your communication strategy, you needed to commit yourself to a potentially huge investment. Changing a phone system meant buying a range of […]
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Is your wireless network prepared for new digital technologies? 30th August 2018
Adopting a digital transformation strategy to your business can improve operations, customer experience and ultimately increase profitability. Cloud computing, the internet of things and artificial intelligence are all transforming the way businesses operate. The Internet of Things (IoT) is the unity of smart devices with many requiring an internet or data connection to transmit data […]
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How to work faster and smarter with the cloud 22nd August 2018
Many businesses are now adopting cloud technology and taking advantage of many organisational tools. These range from invoice management applications to innovative telephone systems and unified communications. These tools are increasingly available on cloud-based platforms such as SalesForce, Sage Online, SaaS and Office365. But what, exactly, is the cloud? The “cloud” is essentially the internet. […]
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KloudPBX 3.0 is coming! 21st August 2018
DataKom’s cloud-based phone system, KloudPBX will be upgraded to version 3.0 on Sunday 26th August. The update brings many developments including: Music on hold– now more flexible, allowing separate on hold music per site basis instead of one music on hold for the entire company Extension number change – without the need to delete and […]
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DataKom launch an eBook series 15th August 2018
DataKom has launched a range of educational resources for a variety of topics including: How to choose a new telephony provider When is the right time to move to the cloud Digital transformation guide Integrate your CRM system into a telecommunications system Call analytics Call recording The eBooks address key industry subjects and will assist […]
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The rise of technology in the education sector 14th August 2018
The traditional classroom consisted of blackboards, chalk and textbooks. But as technology continues to develop in workplaces, it is inevitable there will be advancements in how education is delivered to young people. It is estimated that schools now spend £900m on education technology every year, with the average classroom utilising laptops, tablets and interactive whiteboards. […]
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The impact of missed calls for your business 13th August 2018
While the internet, email and social media are all powerful tools for businesses communication, they lack the same efficiency as the telephone. Customers often find it much easier to deal directly with a person. A phone call is still a popular communication method with innovative technology evolving the way we can make a call. Businesses […]
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KloudPBX installation for Cove Recruitment 10th August 2018
DataKom has welcomed local business Cove Recruitment, following a cloud-based phone system installation. The company deliver a wide range of recruitment solutions for various industries across the UK. As a new business, it was important to have effective communication between their employees and clients. To improve efficiency, DataKom installed a central telephone system which could […]
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5 reasons why phone calls are still important for businesses 7th August 2018
There are many ways for businesses to connect with customers: social media, help desks, online support systems to name a few. This might may indicate that phone calls are no longer important. But are they? Other means of communication may be available, but nothing can replace the personal touch and the reassurance a customer can […]
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6 things to consider when moving office 1st August 2018
Moving office can be a stressful time for any organisation. Whether you’re downsizing or looking for something with a bit more space, there are many considerations to take into account. A seamless move can be hard to nail down but with the right planning and the correct resources, you can limit the amount of disruption […]
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