Month: July 2019
Business communication – Which ones you should consider 30th July 2019
Communication for business is essential, whatever mode of communication you use to connect with your customers and clients needs to be its very best and easy for both you and your customer to use and understand. A whopping 80% of business communication takes place over the phone, so its vitally important that your business has […]
Read MoreA nostalgic look back at influential business technology 25th July 2019
Technology has evolved rapidly, and it’s still advancing. Globally, businesses can function more efficiently than ever, with an increase of innovative and cutting-edge products available on the market. Software and devices such as the smartphone, 5G, VoIP and cloud-based phones have connected businesses globally and helped them increase their profits. But it’s easy to […]
Read MoreHow can SMS message improve your business? 17th July 2019
SMS is a text messaging service component of most telephone, internet, and mobile device systems. It uses standardised communication protocols to enable mobile devices to exchange short text messages. An intermediary service can facilitate a text-to-voice conversion to be sent to landlines. DataKom SMS is the powerful tool you use to directly communicate with customers […]
Read MoreDataKom Telecom Experts – Business core values & training 16th July 2019
The DataKom team have attended a training session to correctly communicate the company’s five core values: Communicate We believe in responsive and timely communication, ensuring information is clarified and confirmed. Transparency Our ethos is to always be open & honest, whilst ensuring clarity and simplicity throughout all our services. Courteous Treat people as they wish […]
Read MoreThis month – we celebrate Josh Everett’s first year at DataKom! 10th July 2019
Josh joined DataKom as a Service Desk Adviser and really excelled within this role by delivering fantastic customer service – and was quickly selected to become a trainee engineer. Since December – Josh has been training as an engineer within our service department, passing his secondment in April 2019 and has continued his hard work […]
Read More5 features on KloudPBX to boost your team’s performance 9th July 2019
These 5 features of KloudPBX will benefit your team’s performance inside and out of the office. Whether they assist in keeping in touch with customers whilst away from your desk, or recording and tracking calls to ensure you never miss a call again! KloudPBX provides a full range of unique features to boost your business’s […]
Read MoreAward nomination at DataKom – Leading Wales Awards 2nd July 2019
We are proud to announce our operations manager, Jenny Scourfield, has been shortlisted for this year’s leadership in the private sector in the Leading Wales Awards. We would love to congratulate Jenny, and wish her the best of luck. Continue with your amazing work here at DataKom. What are the Leading Wales Awards? The Leading […]
Read MoreHow voicemail to email can improve business performance 1st July 2019
Sitting in your office waiting by your telephone all day can be challenging, especially in the modern fast paced world we live in. With voicemail to email, this feature allows voicemails left on your work phone to be saved as an audio file and emailed to an email address or addresses that you set up notifying you […]
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