Blog
Are your telephone calls recorded? 18th February 2020
Most businesses have some sort of call recording or call analytics to identify how their calls are being reported and dealt with. Having call recording implemented into your business can be hugely beneficial to all who wish to use the telephone – call recording comes with a handful of advantages which your business can undertake […]
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Who are the best VoIP providers in Wales? 13th February 2020
After the recent merge of DataKom and Pinnacle Telecom, the two businesses now stand as giants in the Welsh telecom industry – both retaining their existing clients and seeking further development. DataKom are a leading Welsh telecommunications provider suppling businesses across the UK with the ideal business grade VoIP solution for their telephony needs. We’re […]
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Tips on how to get your perfect meeting room make-over 10th February 2020
Conference rooms are a common thing in most modern working environments – dedicated one or more rooms to utilise as a meeting room can be hugely beneficial, however optimising this said is even more important! How do you optimise a meeting you? Let us show you! Cloud telephony The best technology doesn’t have to be […]
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Are telephones still valuable to businesses? 28th January 2020
Now we are in the year 2020, there are endless ways in which businesses are able to connect with customers – search engines, social media, videos, websites and so many more ways. So, is there space for telephony in this new and modern world? Communication over the telephone is proven to be one of the […]
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5 ways to boost your business broadband speeds 22nd January 2020
No business should have to suffer from slow internet connectivity that affects its daily operations and objectives. We have composed a list of 5 ways to boost your business broadband speed at the work place. Install additional access points The closer you are to an access point or wireless router – the higher the […]
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GMS standards for surgeries – Can you achieve them? 7th January 2020
What are the GMS standards and how can you make sure as a surgery you are achieving the requirements needed in 2020? Surgeries and practices need to have the appropriate telephone system in place to support the needs of people – appropriate telephony and call handling systems need to be in place to support […]
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The evolution of business technology 6th January 2020
This week is international technology week, so we thought there would be no better time to reflect back on a few popular modes of technology we all use, and also how they have evolved to become what we take for granted today. Every piece of technology had a beginning, the start of its development – […]
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Why your business needs to upgrade to VoIP in 2020 24th December 2019
The way in which people communicate is always changing, for instance in 1876 the first ever telephone was invented, allowing people to interact and communicate whilst being apart from each other. Then in 1972 the world’s first email was sent, this was the next step in instant communication – however it was not achievable for […]
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Advancing your large business with a cloud-based solution 16th December 2019
Running a business big or small will always come with its challenges, and one of the biggest challenges most businesses’ face is development. It can be difficult to break bad habits, such as staying with the same technology or software in which you have been using for many years. Sticking with current software or even […]
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Five ways to reduce lost calls 9th December 2019
Communication is vital for businesses to help operate and continue to grow – a huge 65% of customers would prefer to contact a business via the telephone. So, making sure you have a reliable telephone system installed can have a real positive impact on your business. Most businesses are now switching over to VoIP, or […]
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