News
DataKom WIN Most Trusted Telecoms Company 2018 – South Wales Award 4th December 2018
The Most Trusted Telecoms Company 2018 Award was issued by SME Business Elite who looked at the following criteria when shortlisting: Previous awards won Company performance Influence within the Telecoms industry Client testimonials and recommendation Digital presence including social engagement We pride ourselves on our exceptional levels of customer care and service delivery. To book […]
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Apple reveals the next generation of iPhone 14th September 2018
Apple has unveiled three new flagship devices during the company’s launch event. Among the latest line up is Apples largest phone to date – the iPhone XS Max. The other two devices are the slightly smaller iPhone XS and the less-expensive iPhone XR. These are the specifications of the new iPhone range: iPhone XS Next […]
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DataKom are pleased to welcome Curzon Wealth Management 7th September 2018
DataKom has installed a cloud-based phone system for Curzon Wealth Management. The Bridgend-based business delivers personalised advice and support for a wide range of financial services. High-level customer service is important to the finance company so its phone system needed to be fit for purpose. Following a site review, DataKom engineers planned and installed the […]
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UC Today – the rise of cloud communications 30th August 2018
UC Today discuss how important the cloud has become for business communications, the benefits of adoption and staying ahead of the competition. UC Today article In the past, if you wanted to upgrade your communication strategy, you needed to commit yourself to a potentially huge investment. Changing a phone system meant buying a range of […]
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KloudPBX 3.0 is coming! 21st August 2018
DataKom’s cloud-based phone system, KloudPBX will be upgraded to version 3.0 on Sunday 26th August. The update brings many developments including: Music on hold– now more flexible, allowing separate on hold music per site basis instead of one music on hold for the entire company Extension number change – without the need to delete and […]
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DataKom launch an eBook series 15th August 2018
DataKom has launched a range of educational resources for a variety of topics including: How to choose a new telephony provider When is the right time to move to the cloud Digital transformation guide Integrate your CRM system into a telecommunications system Call analytics Call recording The eBooks address key industry subjects and will assist […]
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KloudPBX installation for Cove Recruitment 10th August 2018
DataKom has welcomed local business Cove Recruitment, following a cloud-based phone system installation. The company deliver a wide range of recruitment solutions for various industries across the UK. As a new business, it was important to have effective communication between their employees and clients. To improve efficiency, DataKom installed a central telephone system which could […]
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DataKom headquarters expansion – big things are happening 21st July 2018
The DataKom headquarters ground floor has completed refurbishment plans following a major office renovation of the upper floor last year. Managing Director Jay Ball, who set up the company in 2007 is steering ambitious growth plans. The increase in space will accommodate its growing workforce which has seen a 15% increase in the last 12 […]
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DataKom welcomes Perfect Vision following a cloud installation 13th July 2018
DataKom has welcomed Perfect Vision based in Cardiff, South Wales, completing a cloud-based phone system installation. The optician prides itself on exceptional customer service, so providing a new phone system was an important consideration after they experienced issues with the previous telecom supplier. The company required modern, future-proof communications to improve daily operations and ensure […]
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UC Today explore Ericsson-LG products with Pragma 6th July 2018
Pragma is the sole distributor for Ericsson-LG products. UC Today have interviewed Ed Savory and Helen Ranaghan from Pragma to discuss the range of products and their unique approach to partnerships. DataKom is a Platinum Partner with Ericsson- LG and provides organisations of all sizes with innovative business solutions and new technologies. Pragma discusses the […]
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