Latest News
DataKom launch an eBook series 15th August 2018
DataKom has launched a range of educational resources for a variety of topics including: How to choose a new telephony provider When is the right time to move to the cloud Digital transformation guide Integrate your CRM system into a telecommunications system Call analytics Call recording The eBooks address key industry subjects and will assist […]
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The rise of technology in the education sector 14th August 2018
The traditional classroom consisted of blackboards, chalk and textbooks. But as technology continues to develop in workplaces, it is inevitable there will be advancements in how education is delivered to young people. It is estimated that schools now spend £900m on education technology every year, with the average classroom utilising laptops, tablets and interactive whiteboards. […]
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The impact of missed calls for your business 13th August 2018
While the internet, email and social media are all powerful tools for businesses communication, they lack the same efficiency as the telephone. Customers often find it much easier to deal directly with a person. A phone call is still a popular communication method with innovative technology evolving the way we can make a call. Businesses […]
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KloudPBX installation for Cove Recruitment 10th August 2018
DataKom has welcomed local business Cove Recruitment, following a cloud-based phone system installation. The company deliver a wide range of recruitment solutions for various industries across the UK. As a new business, it was important to have effective communication between their employees and clients. To improve efficiency, DataKom installed a central telephone system which could […]
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5 reasons why phone calls are still important for businesses 7th August 2018
There are many ways for businesses to connect with customers: social media, help desks, online support systems to name a few. This might may indicate that phone calls are no longer important. But are they? Other means of communication may be available, but nothing can replace the personal touch and the reassurance a customer can […]
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6 things to consider when moving office 1st August 2018
Moving office can be a stressful time for any organisation. Whether you’re downsizing or looking for something with a bit more space, there are many considerations to take into account. A seamless move can be hard to nail down but with the right planning and the correct resources, you can limit the amount of disruption […]
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What exactly is AI and how is it transforming business collaboration? 30th July 2018
The current view that AI is an all-changing, end-of-world event and something to be feared is misplaced. Few really understand the practical changes that we’ll see in our day-to-day working lives due to AI, or the benefits that AI could bring to organisations. AI can take many forms. In our home, technology advancements allow you […]
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DataKom headquarters expansion – big things are happening 21st July 2018
The DataKom headquarters ground floor has completed refurbishment plans following a major office renovation of the upper floor last year. Managing Director Jay Ball, who set up the company in 2007 is steering ambitious growth plans. The increase in space will accommodate its growing workforce which has seen a 15% increase in the last 12 […]
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10 things we love about the new KloudPBX conference phone 20th July 2018
10 things we love about the new KloudPBX conference phoneVoice conversations remain the primary and most direct way we interact with others. Working remotely is on the rise and conference calling is a popular communication method to stay in touch. The new KloudPBX conference phone is a leader in VoIP innovation and offers a unified […]
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DataKom welcomes Perfect Vision following a cloud installation 13th July 2018
DataKom has welcomed Perfect Vision based in Cardiff, South Wales, completing a cloud-based phone system installation. The optician prides itself on exceptional customer service, so providing a new phone system was an important consideration after they experienced issues with the previous telecom supplier. The company required modern, future-proof communications to improve daily operations and ensure […]
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