Latest News
5 reasons why solicitors should adopt the cloud 29th May 2018
Law firms have largely operated in the same way for generations. But with a change in client needs, the demand for better value and the rise of new technology are pushing the legal sector in new directions. There’s a sense that businesses must adapt to survive. Change can be unsettling, but law firms should understand […]
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DataKom welcomes three new team members 29th May 2018
DataKom continues to expand their team and welcomes three new members to the technical, lead generation and operations department. All roles are in place to enhance daily operations, improve customer service and support business growth. Trainee Telecoms Engineer Craig Jones has joined the Technical department as a Trainee Telecoms Engineer. He will be working closely […]
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6 essential tips to successfully work remotely 25th May 2018
Working remotely is a fast-growing trend which, thanks to technological advances and changes in the workplace, has exploded. So much so, a new term was coined for it – “telecommuting”. Research supported by 500 managers from UK-based medium-to-large companies, reveals that 70% of organisations will have adopted flexible working by 2020. It seems like a […]
Read More4 exciting ways the IoT will change customer experience 7th May 2018
The Internet of Things (IoT) is rapidly changing customer’s expectations as they want faster and more personalised interactions. These standards are only going to rise as, by 2020, researchers predict the number of connected things will be anywhere from 20 to 75 billion. The data gathered from cloud-based devices can be used to strengthen the […]
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Two promotions within the technical department 7th May 2018
DataKom is pleased to announce that two members of the technical team have been awarded promotions. The roles of Service Manager, Engineering Manager and Trainee Engineer were primarily advertised internally, with two roles being filled by members of the DataKom team. The telecoms company are passionate about encouraging continual learning and development for all members […]
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3 reasons why guest WiFi is a sound investment 23rd April 2018
Research suggests that 78% of the public actively look for a public place where they can get connected. With many people now expecting to be able to go online when they visit places, businesses’ need to have guest WiFi is increasing. When properly designed and implemented, it can be an effective way of driving both […]
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UC Today review Ericsson-LG phone system for small businesses 23rd April 2018
UC Today have reviewed one of Ericsson-LG phone system platforms, suitable for small businesses. They explore the features of the system and the benefits of unified communications. DataKom is a Platinum Partner with Ericsson- LG and provides organisations of all sizes with innovative business solutions and new technologies. UC Today opinion As small business solutions […]
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How will GDPR affect recorded calls? 16th April 2018
In May 2018, new data protection laws will come into force across Europe. It will become a legal requirement to request an individual’s consent in order for companies to process, store and use their personal information. GDPR aims to give people more control over how businesses use their data and introduced substantial penalties for organisations […]
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What are unified communications and how can it benefit your business? 14th April 2018
Unified communications (UC) in simple terms is the integration of enterprise communication tools such as VOIP, mobile applications, video conferencing and data sharing. UC is not necessarily a single product, but a set of products that provides a consistent unified design and user experience across multiple devices and media types – with the ability to […]
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Is your phone system ready for the digital switchover? 9th April 2018
A major change is already underway in the telecom industry as traditional voice networks head for retirement. The industry is moving to a world of all internet-based voice communications after BT announced they will be switching off the PSTN and ISDN network by 2027. This means an IP core network will be in place to […]
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