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medical practice telephone solution

The benefit of call management at your medical practice 17th December 2020

Good communication tools continue to be essential for medical practices and adopting the best call management technologies never more important. For instance, does your practice use a hosted telephony solution? If not, here are a few reasons why you should consider upgrading your system to help you future-proof your medical centre. Benefits of hosted telephony […]

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on hold attendant

Making your business special this year with a festive on hold attendant 15th December 2020

What is the first thing customers do when they want to speak with a business? They contact them with a phone call. Our next question is, what is the first thing your customers are greeted with when they dial your number? If your immediate answer isn’t, they reach the auto-attendant – you may need to consider […]

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Remote conference calling

Remote conference calling 2nd December 2020

As we have mentioned from recent posts, more and more people are working remotely, whether it’s from their homes, public venues such as coffee shops, or even from their vehicle. We know the importance of business conference calling, so here are a few tips on how to maximise your remote conference calling. Working from home […]

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Telecoms provider in Wales

Telecoms provider in Wales 25th November 2020

Are you struggling to find the right business telecoms provider in Wales? Then look no further, as DataKom are specialists in supplying businesses, large or small, with the ideal communications solution for their needs. DataKom has been connecting businesses across Wales since 2007, and we have proven our value by developing relationships with organisations that […]

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Happy 6 years Ashley! 19th November 2020

A lot of people and businesses are going through a tough time this year, having to close their offices, work remotely or even as sad as having to shut their doors for the final time. That is why now more than ever we need to stand strong, work hard and push through these challenging times. […]

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VoIP for medical practice

Healing your medical practice with VoIP 18th November 2020

With the outbreak of COVID-19 this year, medical practices, GP’s and hospitals have never been so busy. So, it is vital that all medical practices are up to date and satisfied with their telecommunications for them to work efficiently whilst retaining strong communication with their patients. What do you need to do to upgrade your […]

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DataKom telecom experts

Promotions within DataKom 12th November 2020

Back in January 2020, Gary Pepper joined the board of directors as our Customer Relations Director at the DataKom office in South Wales. We are delighted to update you as Gary Pepper, who joined DataKom in January, has been promoted into the role of Service Director, meaning he will overlook the engineering, service desk and […]

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4 Benefits of Remote Working

4 Benefits of Remote Working 5th November 2020

As 2020 slowly comes to an end we are experiencing a lot of businesses allowing their staff to work remotely such as in their own homes or other locations. Doing this comes with a handful of benefits for both the staff and businesses, below is a list of four benefits from working remotely. Less travel […]

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Homeworking is set to stay 22nd September 2020

As homeworking is set to stay, business-grade connections for remote stay could be the answer to cutting costs and excelling in the ‘new normal’. UK businesses have adapted enormously since the Covid-19 pandemic hit. Almost overnight, they were forced to send workforces home and establish new remote working protocols. So much about the infrastructure, processes, […]

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Remote working: what you need to know 19th August 2020

The world seems very different than it did in January. Ever since the lockdown started on March 23rd, the entire economy has found significant challenges in enabling teams to work from home for the foreseeable future, especially around productivity, security, resiliency and collaboration. Finding novel solutions to these problems will help businesses in the long […]

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